IEO International ISO Standard ISO/IEC 27019 Information security, cybersecurity Second edition 2024-10 and privacy protection - Information security controls for the energy utility industry Sécurité de I'information, cyberseécurité et protection de la vie privée - Mesures de sécurité de I'information pour I'industrie des operateurs de I'énergie Reference number ISO/IEC 27019:2024(en) @ ISO/IEC 2024 IS0/IEC 27019:2024(en) COPYRIGHT PROTECTED DOCUMENT @IS0/IEC2024 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or Iso's member body in the country ofthe requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone:+41227490111 Email: [email protected] Website: www.iso.org Published in Switzerland @ IS0/IEC 2024 - All rights reserved ii IS0/IEC 27019:2024(en) Contents Page Foreword. ..vi ..vi Introduction Scope. 1 2 Normative references 2 3 Terms, definitions and abbreviated terms 2 .2 3.1 Termsand definitions 3.2 Abbreviated terms.. 4 4 Structure of this document 4 5 Organizational controls 4 5.1 Policies for information security 4 5.2 Information security roles and responsibilities. 5.3 Segregation of duties 4 5.4 Management responsibilities. 5.5 Contact with authorities. .5 5.6 Contact with special interest groups 5 5.7 Threat intelligence.. 5 5.8 Information security in project management 5 5.9 Inventory of information and other associated assets 6 5.10 Acceptable use of information and other associated assets 6 5.11 Return of assets. 6 5.12 Classification of information. 6 5.13 Labelling of information .7 5.14 Information transfer 7 5.15 Access control. 5.16 Identity management. 5.17 Authenticationinformation 8 5.18 Access rights. 8 5.19 Information security in supplier relationships. .8 5.20 Addressing information security within supplier agreements Managing information security in the ICT supply chain 9 5.21 5.22 Monitoring, review and change management of supplier services. 9 5.23 Information security for use of cloud services. 9 5.24 Information security incident management planning and preparation 9 5.25 Assessment and decision on information security events. 9 5.26 Response to information security incidents. 9 5.27 Learning from information security incidents .9 5.28 Collection of evidence. .9 5.29 Information security during disruption. 9 5.30 ICT readiness for business continuity. 9 5.31 Legal, statutory, regulatory and contractual requirements. .10 5.32 Intellectual property rights 10 5.33 Protection of records. 10 5.34 Privacy and protection of PII .10 5.35 Independent review of information security .10 5.36 Compliance with policies, rules and standards for information security .10 5.37 Documented operating procedures. 10 5.38 ENR - Identification of risks related to external business partners. 10 5.39 ENR - Addressing security when dealing with customers. .11 People controls 12 6 6.1 Screening. 12 6.2 Terms and conditions of employment. 12 6.3 Information security awareness, education and training 12 6.4 Disciplinary process. 12 @ IS0/IEC 2024 - All rights reserved iii